Contact Us
联系我们
Email us at chefbearsupport@icloud.com. We aim to respond within 48 hours.
请发送邮件至 chefbearsupport@icloud.com，我们将在 48 小时内回复。
Account & Data
账户与数据
To delete your account or request a data export, open Settings → Account → Delete Account in the app, or email us at chefbearsupport@icloud.com.
To exercise any privacy rights (access, correction, deletion) under applicable law, please contact us with your request details.
如需删除账户、导出数据或行使隐私权利，请在 App 内进入「设置 → 账户 → 删除账户」，或发送邮件至 chefbearsupport@icloud.com。
Subscription
订阅管理
Subscriptions are managed through the Apple App Store or Google Play Store. ChefBear does not process payments directly.
To cancel or change your plan:
- iOS: Settings → Apple ID → Subscriptions → ChefBear
- Android: Google Play → Payments & subscriptions → Subscriptions → ChefBear
订阅由 App Store 或 Google Play 管理，ChefBear 不直接处理支付。
取消或更改订阅：
- iOS：设置 → Apple ID → 订阅 → ChefBear
- Android：Google Play → 付款和订阅 → 订阅 → ChefBear
FAQ
常见问题
What data does the app collect?
ChefBear collects only the data necessary to provide its features: menu photos you scan, your dietary preferences, and basic analytics. We never sell your data. See our Privacy Policy for full details.
Are AI-generated images real photos?
No. The dish images displayed are generated by AI and are artistic representations, not actual photographs of the restaurant's dishes.
Is my menu photo stored?
Menu photos are processed to extract text and are not permanently stored on our servers. They are deleted after processing is complete.
How does AI recommendation work?
Our AI analyzes the menu items along with your stated dietary preferences, allergies, and taste profile to suggest dishes you may enjoy. Recommendations improve as you provide more feedback.
App 会收集哪些数据？
ChefBear 仅收集提供核心功能所需的数据：你扫描的菜单照片、口味偏好设置和基础使用分析。我们绝不出售用户数据。详情请参阅隐私政策。
AI 生成的菜品图是实拍照片吗？
不是。所展示的菜品图片由 AI 生成，属于艺术化呈现，并非餐厅菜品的实际照片。
菜单照片会被保存吗？
菜单照片仅用于文字提取，处理完成后不会永久存储在我们的服务器上。
AI 推荐是如何工作的？
AI 会综合分析菜单内容与你设定的口味偏好、过敏信息和饮食习惯，为你推荐最可能喜欢的菜品。使用越多，推荐越精准。
Allergen & Dietary Disclaimer
过敏与饮食声明
Important: AI-powered recommendations are NOT medical or dietary advice. ChefBear cannot guarantee the accuracy of allergen or ingredient information. Always confirm with restaurant staff if you have allergies or dietary restrictions.
重要提示：AI 推荐不构成医疗或饮食建议。ChefBear 无法保证过敏原或食材信息的绝对准确性。如果你有过敏或饮食限制，请务必向餐厅工作人员确认。
Bug Reports
报告问题
Found a bug? We'd love to hear about it. Please email chefbearsupport@icloud.com with:
- A description of the issue
- Steps to reproduce
- Your device model and OS version
- Screenshots, if possible
发现 Bug？欢迎反馈！请发送邮件至 chefbearsupport@icloud.com，并附上：
- 问题描述
- 复现步骤
- 设备型号与系统版本
- 截图（如有）